Privacy Policy

Welcome to Jet's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jetskitchen.top, place an order, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.

This Privacy Policy applies to all information collected through our website, mobile experiences, and any related services, sales, marketing, or events. We want you to make an informed decision about sharing your information with us, so we encourage you to take the time to read through this document in its entirety.

1. Who We Are

Jet's Pizza operates under the domain jetskitchen.top and is engaged in the business of providing food products and related services to consumers across the United States. For the purposes of this Privacy Policy, "we," "us," and "our" refer to Jet's Pizza and its operators.

2. Information We Collect

We collect several types of information from and about users of our website and services, including information you provide directly to us, information we collect automatically when you use our services, and information we obtain from third parties.

2.1 Personal Information You Provide to Us

When you interact with Jet's Pizza — whether by placing an order, creating an account, signing up for a newsletter, or contacting us — you may provide us with the following types of personal information:

• Identification Information: Your full name, username, and password.
• Contact Information: Email address, phone number, and mailing or delivery address.
• Payment Information: Credit or debit card numbers, billing address, and other financial data necessary to process your transactions. Note: we do not store full payment card numbers on our servers; payment processing is handled by PCI-DSS compliant third-party processors.
• Order Information: Details about the food items you order, special instructions, dietary preferences, and order history.
• Account Profile Data: Preferences, saved addresses, loyalty program information, and communication preferences.
• Communications: Messages, feedback, reviews, customer service inquiries, and any other content you send to us.
• Promotional Participation: Information provided when you participate in contests, sweepstakes, surveys, or promotional offers.

2.2 Information We Collect Automatically

When you access or use our website jetskitchen.top, we may automatically collect certain technical and usage information, including:

• Device Information: IP address, browser type and version, operating system, device identifiers, hardware model, and mobile network information.
• Usage Data: Pages visited, time spent on each page, links clicked, search queries made within our site, referring URLs, and exit pages.
• Log Data: Server logs that include your IP address, browser type, the date and time of your request, and the pages you viewed.
• Location Data: General geographic location derived from your IP address, and, with your explicit consent, more precise location data from your device to facilitate delivery services.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies. Please see Section 8 for more details on our Cookie Usage.
• Transaction Data: Records of orders placed, items selected, timestamps of transactions, and payment method type (but not full card details).

2.3 Information From Third Parties

We may also receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account (such as Facebook or Google) to log in to our website, we receive basic profile information in accordance with your social media privacy settings.
• Delivery and Mapping Partners: Location and order fulfillment data from third-party delivery service providers.
• Analytics Providers: Aggregated or anonymized behavioral data from third-party analytics services such as Google Analytics.
• Marketing Partners: Demographic or interest-based data to enhance our advertising efforts.
• Payment Processors: Transaction confirmation and fraud detection signals from our payment service providers.

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, including:

3.1 Service Provision and Order Fulfillment

• Processing and delivering your food orders accurately and on time.
• Creating and managing your customer account.
• Sending order confirmations, receipts, and delivery status updates.
• Communicating with you regarding your orders, complaints, or inquiries.
• Processing payments and refunds.
• Providing customer support and resolving disputes.

3.2 Personalization and User Experience

• Remembering your preferences, saved addresses, and order history to streamline future orders.
• Personalizing content, menu recommendations, and promotional offers based on your ordering behavior.
• Providing location-based services to identify nearby Jet's Pizza locations and estimated delivery times.

3.3 Analytics and Business Improvement

• Analyzing usage patterns and trends to improve our website functionality and user experience.
• Conducting research and analysis to better understand our customers' preferences and needs.
• Monitoring system performance, diagnosing technical issues, and ensuring operational reliability.
• Developing new products, menu items, and services based on customer feedback and data insights.

3.4 Marketing and Promotions

• Sending you promotional emails, newsletters, and special offers about Jet's Pizza products and services, where you have provided consent or where we have a legitimate interest.
• Displaying targeted advertisements on third-party platforms based on your interests and browsing behavior.
• Administering loyalty programs, contests, and promotional campaigns.
• You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at [email protected].

3.5 Legal Compliance and Safety

• Complying with applicable laws, regulations, and legal obligations under United States federal and state law.
• Enforcing our Terms of Service and other agreements.
• Detecting, preventing, and addressing fraud, security incidents, and other harmful activities.
• Protecting the rights, safety, and property of Jet's Pizza, our customers, and the public.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We share personal information with trusted third-party vendors and service providers who assist us in operating our website and delivering our services, including:

• Payment Processors: To securely process credit and debit card transactions.
• Delivery Partners: To fulfill your food delivery orders and provide real-time delivery tracking.
• Cloud Hosting Providers: To store and manage our website data and infrastructure.
• Email and SMS Service Providers: To send order confirmations, notifications, and marketing communications.
• Analytics Providers: To analyze website traffic and user behavior for service improvement.
• Customer Support Platforms: To manage customer inquiries and resolve complaints.
• Marketing and Advertising Partners: To deliver personalized advertisements and promotional campaigns.

All such third parties are contractually bound to use your personal information solely for the purpose of providing services to us and are prohibited from using it for their own marketing purposes.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, or governmental authority request.
• Respond to lawful requests from public authorities, including law enforcement agencies.
• Protect and defend the rights or property of Jet's Pizza.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of our users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with other third parties when you have explicitly provided your consent to do so.

5. Data Security

We take the security of your personal information seriously and implement a variety of administrative, technical, and physical security measures designed to protect your data from unauthorized access, use, alteration, and disclosure.

5.1 Security Measures We Use

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers.
• Access Controls: Access to personal information is restricted to authorized personnel who require it to perform their job functions and are bound by confidentiality obligations.
• PCI-DSS Compliance: Our payment processing systems comply with the Payment Card Industry Data Security Standard (PCI-DSS) to protect your financial information.
• Firewalls and Intrusion Detection: We employ firewalls and security monitoring systems to detect and respond to unauthorized access attempts.
• Regular Security Audits: We conduct periodic reviews of our data collection, storage, and processing practices to identify and remediate security vulnerabilities.
• Data Minimization: We only collect the personal information that is necessary for the purposes described in this Privacy Policy.

6. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, and the Federal Trade Commission Act (FTC Act) for general consumer protection.

6.1 Rights Available to All Users

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (such as legal obligations or ongoing business needs).
• Right to Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time.
• Right to Data Portability: Where technically feasible, you have the right to receive a copy of your personal information in a structured, commonly used, machine-readable format.

6.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the CCPA/CPRA:

• Right to Know: The right to know what personal information we collect, use, disclose, and sell (we do not sell personal information).
• Right to Delete: The right to request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: The right to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising, though we do not sell personal information.
• Right to Limit Use of Sensitive Personal Information: The right to limit our use of sensitive personal information to certain defined purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA privacy rights. We will not deny you goods or services, charge you different prices, or provide you with a different level of quality of service because you exercised your rights.

6.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the following methods:

• Email: [email protected]
• Website: jetskitchen.top

We will respond to your request within 45 days of receipt. If we require additional time, we will inform you of the reason and the extension period in writing. We may need to verify your identity before processing your request to protect your privacy and security.

You may designate an authorized agent to make a request on your behalf. We will require written authorization from you or a valid power of attorney before processing requests from authorized agents.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting obligations, and to resolve disputes and enforce our agreements.

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with our data destruction procedures.

8. Cookie Usage

Our website jetskitchen.top uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including session management and security features. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings (such as your saved addresses and order preferences) to provide a personalized experience.
• Marketing and Advertising Cookies: Track your browsing activity across websites to deliver targeted advertisements and measure their effectiveness.

8.2 Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website and your ability to place orders or access account features.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our full Cookie Policy available on jetskitchen.top.

9. Children's Privacy

Jet's Pizza does not knowingly solicit, collect, or maintain personal information from anyone under the age of 18. If you are under 18 years of age, you are not permitted to use our website, create an account, or place orders through our platform. If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take appropriate steps to delete such information from our systems.

We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information.

10. International Data Transfers

Jet's Pizza is based in the United States and our servers and primary operations are located within the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

The data protection laws in the United States may differ from those in your country of residence. By using our services and providing us with your personal information, you acknowledge and consent to the transfer of your information to the United States and the application of United States privacy laws to such data.

In the event that we transfer personal data internationally — for example, to third-party service providers operating in other countries — we take appropriate safeguards to ensure that such transfers comply with applicable law and that your personal information remains protected to a standard consistent with this Privacy Policy.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by Jet's Pizza. These may include social media platforms, delivery tracking portals, payment gateways, and promotional partner sites. This Privacy Policy does not apply to any third-party websites or services.

We encourage you to review the privacy policies of any third-party services you access through our website. We are not responsible for the privacy practices, security, or content of third-party websites and services, and we disclaim all liability for any harm or loss resulting from your use of such websites or services.

12. Marketing Communications

With your consent or where we have a legitimate business interest, we may send you marketing emails, text messages (SMS), and push notifications about new menu items, promotions, special offers, and loyalty program updates.

12.1 Opting Out of Marketing

You can opt out of receiving marketing communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any marketing email.
• Replying "STOP" to any marketing SMS message.
• Updating your communication preferences in your account settings on jetskitchen.top.
• Contacting us directly at [email protected].

Please note that even if you opt out of marketing communications, we may still send you transactional communications related to your orders, account activity, and important service updates.

We comply with the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA) in connection with our email and SMS marketing activities.

13. Your Choices and Controls

In addition to your formal privacy rights, you have a number of practical choices regarding your information:

• Account Information: You may update or correct your account information at any time by logging into your account on jetskitchen.top or by contacting us.
• Location Data: You can disable location services through your device settings. Note that disabling location services may limit our ability to provide accurate delivery estimates.
• Push Notifications: You can disable push notifications through your device settings at any time.
• Cookies: You can manage cookie preferences through your browser settings or through our cookie consent tool on the website.
• Do Not Track: Some browsers include a "Do Not Track" feature. Currently, our website does not respond to Do Not Track signals, as there is no industry-wide standard for such signals. We continue to monitor developments in this area and will update our practices accordingly.

14. Applicable Law and Regulatory Compliance

This Privacy Policy is governed by the laws of the United States of America. We are committed to complying with all applicable federal and state privacy and data protection laws, including but not limited to:

• Federal Trade Commission Act (FTC Act): We adhere to fair information practices and prohibit unfair or deceptive acts or practices in connection with the collection and use of consumer data.
• California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA): We honor the privacy rights of California residents as described in Section 6.2 of this policy.
• Children's Online Privacy Protection Act (COPPA): We do not knowingly collect personal information from children under 13.
• CAN-SPAM Act: Our commercial email communications comply with the requirements of the CAN-SPAM Act, including the inclusion of our physical address and opt-out mechanisms in all marketing emails.
• Telephone Consumer Protection Act (TCPA): We obtain required consents before sending autodialed or pre-recorded calls and text messages for marketing purposes.
• Payment Card Industry Data Security Standard (PCI-DSS): Our payment processing systems comply with PCI-DSS requirements.

15. How to File a Complaint

If you have concerns about how we handle your personal information, we encourage you to contact us first so we can address your concerns directly.

Contact our Privacy Team:
Email: [email protected]
Website: jetskitchen.top

We will acknowledge receipt of your complaint within 5 business days and aim to resolve your concerns within 30 days. If we cannot resolve your complaint within this timeframe, we will keep you informed of the progress and expected resolution date.

15.1 Regulatory Complaints

If you are not satisfied with our response to your privacy complaint, you have the right to file a complaint with the appropriate regulatory authority:

• Federal Trade Commission (FTC): The FTC enforces federal consumer protection laws, including privacy-related regulations. You can file a complaint at www.ftc.gov/complaint or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Attorney General (for California residents): California residents may file complaints regarding CCPA/CPRA violations with the California Privacy Protection Agency (CPPA) at cppa.ca.gov or the California Attorney General's office at oag.ca.gov.
• State Attorneys General: Residents of other states may also have the right to file complaints with their respective state Attorney General's office regarding violations of state privacy laws.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or for any other legitimate business reason. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the updated Privacy Policy on our website at jetskitchen.top with a new "Last Updated" date.
• Sending you an email notification to the email address associated with your account (where applicable).
• Displaying a prominent notice on our website.

Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us. We are here to help and will respond to all legitimate inquiries promptly.

When contacting us regarding a privacy request, please include your full name, email address associated with your account (if applicable), and a clear description of your request so we can process it efficiently and verify your identity.

This Privacy Policy was last updated on July 3, 2026. All prior versions of this Privacy Policy are superseded by this document. If you have any questions about previous versions of our Privacy Policy, please contact us at [email protected].